Taichi Master

wow... final few days here and i've got another incident with MC.

Background info about MC. She is very lazy and always pretend to be super busy in front of the bosses and always try to taichi her work away.

MC: the add-on for ABC is only for Spamguard or GApps or Both?

me: both

MC: ABC is offline order, we cannot provision the accounts online
 
i can only provision for postini add-on but not gapps

me: pls tell that to boss. i dont provision at all

MC: for all offline order, just send him an email on that. there is nothing i can do from my side

me: as i said, pls liaise with boss. i m just doing my part

MC: the instruction for account provisioning should come from yr side

me: which i did, by filling up the form

MC: ok, then i am just informing that since it is an offline order, there is nothing i can do on my side

me: then who provision what is not my business. i was instructed to fill in the form. and u n boss will pick up from there

MC: fine then

i know i sound like a bitch here for not even attempt to go extra mile to help. why should i? the more i help, the more she demand me to do her job. it's her job. i did my part until the end. it's her department's processes, she handle it la. niama!!

27 October 2011 - Gtalk

MC: hi, check with u on the renewal spreadsheet; do u need to know who are the customers who has been terminated?

me: nope. but i think it's better to have a record. coz most of the time, those terminated are other reseller's customer and they might come back and ask us few mths down the road

MC: no worries, the record is still in out system; i thot it would be easier for u if we just show only the active customers; coz if the list of customers grow longer, then it would be more difficult for u; once a terminated customer comes back to us, I can put in the record to the sheet later

me: ok. meaning to say if next time someone ask abt the terminated acc's details, u are able to provide?

MC: depends on what kind of info they are looking for... if it is regards to licences and expiry date then yes

me: like how many users were they having, wat was the products they were using, what was the domain's name?

MC: not the domain name; domain name we hv to key in manually; coz domain name can change; like now our company can be qwerty but later we may only be known as qwe... just an example

me: ok. so in the future if the customer like ps or xyz or mj ask us these questions, where can we find it if we do not keep the records?

MC: they will not need to know previously how many user licences and domain name la

me: why not?

MC: coz they should hv the info themselves; why do we need to keep track for them; they shud keep track of it themselves; and they shud hv a record or every order they submit to us

me: there is a chance they will ask, like recently xyz ask me for a list of their customers, how many users, domain names, expiry dates

MC: if active customers then yes; not terminated customers previous details; anyway i hv already discussed with Big Boss on this and we will be removing them.... i just inform u in case u wonder why it is not there

me: i still think it's best to keep records. if not, next time kena enquiries, we cannot give answer. i thought we are suppose to keep records for 10yrs for auditing purposes? then u check with me for what?

MC: i just see if u are using those info at the moment

what's the whole fucking point of "checking with me" when she has already made up her fucking mind??? i already say i want the records to be kept and she still wanna delete the fucking records!!! niama!!

My colleague is too free

On 21 October 2011 13:03, MC wrote:

2 weeks ago. Just wanted to follow up on his appointment since he did not call me back. Thanks.


On 21 October 2011 13:00, Big Cow wrote:
MC,

I've just spoken to Bola and he informed me that Boss and him are in the midst of arranging via email. When did Bola request from you to arrange this appointment?

Best wishes,
Big Cow


On 21 October 2011 11:13, MC wrote:
Big Cow,

Can you help follow up with Bola from QWERTY. He wanted an appointment with Boss to demo our products. You can contact him below:

HP: 012-30xxxxx
Direct Line: 26xxxxxx

Thanks,
MC

errmmm.... she must be pretty free to actually ask me to do things that do not require doing. niama.

Planned leave

When I first join this company about 2 mths ago, i was told that we are not allowed to take leave together. at least 1 person must be in the office to man it. fine. then the colleague shared with me her planned leave for this year. wah... damn nice leave wor.... take all the long weekends and what nots. i cant complain nor comment coz i am afterall new here. so i planned my leave around hers.

today, i noticed our planned leave file has been amended. and i saw the 2012 leaves has been planned. i opened and i got all pissed all over again. she is the most selfish colleague ever! she has planned all the leaves to coincide with the public holidays again!!! i thought we are suppose to work as a team and DISCUSS???? she even took my birthday!!!!!!! aarrrrgggghhhhh!!!

Notice there isnt any column created for me??? notice how nice her leaves are???

29 July 2011 - Gtalk

MC: what order is that for? postini?
me: ya.. postini 1 yr
MC: ok... pls indicate in yr mail next time. coz i dunno what order is that
me: u can always check the spreadsheet what
MC: spreadsheet does not say what nmg is
me: it's HKMCI, how many HKMCI are there in the spreadsheet? then look under N can see what
MC: u will not want me to gv u more work also right? i am now rushing for deadline and i hv to check so many places. the earlier email also... never send me before to inform me and then come and ask me whether it has been ordered
me: i did sent to u
MC: can u forward me the email that u send to me?
me: u are talking abt the AP right?
MC: i dun see my name anywhere in the email. yes

Fucking lazy bitch she is lor! how hard is it to look when she is the one controlling the spreadsheet??? she think she is the only one busy and rushing for work issit??? this is HER job, HER task, she is suppose to do it! i was soooooo pissed that i approached my lady boss. As for the earlier email, i was instructed by the lady boss to email her coz we did not know if the boss gave instruction to her or not. and it was super polite! here's the email:

Hi MC,

The customer has confirmed the attached quotation for this addon of 5 users. Please advise if that addon has already done on 14th July (not sure if instructions were given earlier or not :))? If not, please assist to addon as soon as possible. Thank you :)

Best wishes,
Me

now tell me, if this email is wrong? niama the fuck is wrong with that bitch la???

19 July 2011 - Gtalk

me: hi

MC: hi

me: can you pls help me check if efg total user is 72 as per the spreadsheet? coz i need to send renewal quotation to them already. also xyz, is it confirmed 6 users?
thanks ah

MC: efg which domain? xyz confirmed 6. efg.my if u look at the spreadsheet is indicated as offline order. which means i cannot confirm on my side. any offline order do not go through me

me: boss say for efg.my special case, you all got access to check. he ask me to check with you one

MC: u ask him again and see... i dun hv access... just tell him is offline order

me: he knows it's offline order. he is the one who told me to ask you coz he say they give us access to check efg

MC: even if u ask him to confirm he cannot confirm for u. coz he don't even know. ok... i know what u mean. it's 73

me: ok. thanks

MC: that one is not they give us access but efg gv me the admin password to login to their apps

me: ok.

oh, so now you think you are smarter than the boss now? also, so obvious you didn't check things properly and straightaway say no, cannot. fucking lazy lor. also fucking negative!

18 July 2011 - Gtalk

MC: is the admin training confirmed?

me: nope

MC: if there is any delay or postponement pls inform abc.edu - mr ng

me: ha? he knows abt the training? boss is the one sending the invites

MC: not sure... maybe u check with boss

me: the last task he gave me was to source for venue

MC: has the venue been sourced and provided to boss for confirmation? coz the training is supposed to be this thurs 21st

me: sourced, provided, he confirmed the venue but not the date. havent book at all. maybe u can ask boss for more details. i dont know any

7 minutes later....

me: mr ng is invited for the training issit? if not why u ask me to inform him?

MC: coz he was earlier informed that the training is supposed to be on 21st

me: ya la, means he got invited la? if not how he know?

MC: anyway, pls confirm with boss... coz u are supposed to be his PA la... u shud follow his schedule closely la. apala... somemore ask me whether he is coming in or not... i should be the one asking u larr

me: i m not his PA la. not my jobscope

MC: really? i thot that is in your jobscope... coz that is what boss and lady boss informed me

me: nope....

MC: then what is yr jobscope?

me: admin/ marketing / pre sales exec

MC: haha... ok... did u read the fine print? what is under admin job scope

me: nothing to do with PA job. of coz i read la if not i buta buta sign the appointment letter meh?

MC: ok then.... coz that was not what they told me earlier. nvm then

who the fuck does she think she is, telling me what is my bloody jobscope?? anyway, 2hrs after this chat, i got called into the boss office to go thru my jobscope again. coincidental? and no, i m not a PA at all

MC: hi... u doing anything urgent? need u help

me: doing the attendance list for the event lor. wassup?

MC: i need u to help me to login to each user's account and change the password. need to finish the migration by tonite

me: whose user? how to do it?

Aileen: i share u the file already. called staff2. u open the file. then go to the website. i hv done the first few

me: wahhhhhh! so many!! can copy and paste or not?

MC: can u login from BHL@ABC.EDU.MY onwards... with the password given in the list

me: instead of typing ? :D

MC: if can, we would hv already done it. coz there is a capcha word that needs to be resolved. that is preventing us from doing the migration. so use the login and password and solve the capcha word and when it ask to change password... u use back the same password and add an 'a' at the back

me: change password to what?

MC: ie abc123a

me: oh. ok

MC: thanks. once u hv changed the password, just put a '-' in the comment. i will do the migration once i see the '-'

me: then wat's the done?

MC: done is for me to indicate that i hv done the migration

me: ok

MC: thanks :) i am working with 2 notebooks now to do the migration. sorry.. i hv done for bw. pls continue for the next one

me: ok. after change pw can just log out right?

MC: yes

me: ok. eh.. can copy and paste ah. no need to type one by one

MC: yup... copy and paste the password yes

me: tat;s what i asked u ma. aiyooo. :D

MC: mana tau u referring to password

if you dont fucking know what i was referring to, why straightaway tell me no??

28 June 2011 - Gtalk pt 2

MC: hi, u confirmed taking leave on 8th July?

me: ya... pending approval :D why ah? u wanna take also ah?

MC: yup...thot of taking also

me: oh...

MC: send betty to airport

me: i wanna balik kluang. betty balik taiwan ah?

MC: yup

me: wat time is her flight?

MC: normally ard 2 pm

me: oh...

MC: nvm then

me: ok. sorry

MC: no probs

7 minutes later....

MC: u got something on that day ke? on 8th? coz wondering whether u can switch to tuesday instead. if u got something on on friday, then nvm

me: sorry, already planned with my friend. bringing a friend back and that's her off day

MC: ok

Who does she think she is asking me to change my leave just coz she WANT to send her friend to airport, when her friend didnt even ask (i know this friend) and obviously i already plan everything alre, if not take leave for what??

28 June 2011 - Gtalk

me: hey. can i ask u something?

MC: yes?

me: usually when will you get ur pay check? *cheque

MC: last working day

me: ha? by the time the money clear will be 2-3 days into the mth?

Aileen: dunno when clear... i sometimes bank in only 1 week after

me: oh. ok

Aileen: as long as i get my cheque, i am ok. doesn't matter when cleared

me: matters to me. :) i have to pay rental every 1st of the mth

MC: no savings meh?

me: nope

MC: ic

me: just only clear off all debts last mth :D

MC: i also hv to pay my monthly installments for the house on the 1st la... but i do hv my savings

me: lucky u :) the only consolation for me now is i m totally debt free albeit no savings

MC: better start a savings plan la. i started my savings plan on my 1st day of my working life liao :p

me: i dont see any point in saving money when i was still in debt. now debt free can start saving. :D

MC: good to hear that :)

 Why so show offy?? 

21 June 2011 - gtalk

me: hi

MC: hi

me: ABC Holdings requesting for add on 2 users. have you done it yet?

MC: not yet coz there is a problem. the support team is looking into it

me: oohhhhh. wokie. she called up to request for it

MC: yup... she did send an email. normally within 1 minute can kau tim but now cannot do. coz got error

me: wokie....

MC: will definitely try to get it done by today. hopefully the support team can settle the issue fast

me: wokie, maybe you can reply her email and inform her of the technical glitch? :D

MC: where can tell customer got error in the system one :p anyway, her request is by today right?

me: why not? better to inform customer something than not informing. if no information, they will think we tidak apa dont care about their business ma

MC: well, like i said, she said by today... so far still not end of today yet. i am sure it will be resolved by end of today

me: she did mentioned on the phone it's urgent. that's why i suggest the email reply

MC: give the support team until 1:30 pm and then i will revert to her

me: ok. thank you

Honestly, if I am the customer,  I would prefer to be updated instead of sitting duck at my end waiting for things to happen and no one tells me anything =.=""